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G2 Badges Guide: How to Earn Badges in 2026

G2 badges require paid plans ($2,999+/year) to display. 10+ reviews for Grid badges, 20 reviews for Users Love Us. We mapped out what you need to know.

TL;DR

G2 badges look great, but here's what you need to know before you invest: you need a paid G2 subscription ($2,999+/year) to use most badges in your marketing. Free profiles can still earn placements and use the "Users Love Us" badge (20 reviews, 4.0+ average), but report-based badges like "Leader" and "High Performer" require a subscription to display. G2's next review deadline is February 17, 2026 for the Spring reports.


Before You Start: The Cost Question

Let's address this upfront because it affects everything else.

Starting Summer 2025, G2 changed their badge policy. You can still earn badges with a free profile — your product gets placed on the G2 Grid if you qualify — but you cannot publicly display or use those badges in your marketing unless you have a paid G2 plan.

G2 badges that require a paid subscription to display
Most G2 badges now require a paid subscription to display publicly

What this means practically:

Profile TypeWhat You Can DoWhat You Can't Do
FreeEarn Grid placements, reference them textually ("We ranked as a Leader"), use "Users Love Us" badge (20 reviews, 4.0+ average)Display Leader/High Performer badge graphics in marketing
Paid ($2,999+/year)All of the above + download and use badge graphics, embed on website, use in email signatures

This is a meaningful difference for budget-constrained teams deciding where to invest review collection efforts. It's a good place to mention: Capterra badges are free to display and use forever. No subscription required once you've earned them. However, as of January 2026, G2 entered into an agreement with Gartner to acquire Capterra, GetApp, and Software Advice. So you have an idea of what might be coming. Anyway, let's go on.


How to Earn G2 Badges in 2026

If you want G2 badges this year:

  1. Decide if you'll pay — Report badges (Leader, High Performer, Momentum) require a paid plan to use publicly. Budget accordingly.
  2. Get 10+ reviews — Minimum to appear on the G2 Grid in your category
  3. Hit the deadline — February 17, 2026 for Spring reports; April 28, 2026 for Summer reports
  4. Rank in Leader or High Performer quadrant — Based on Satisfaction and Market Presence scores

If you want the free "Users Love Us" badge only:

  1. Collect 20 reviews — No deadline, badge available anytime you qualify
  2. Maintain 4.0+ average — Based on "Likelihood to Recommend" scores
  3. No subscription required — Display it wherever you want
G2 Users Love Us badge is still free to display
The Users Love Us badge remains free to display for all vendors

The G2 Badge Types

G2 offers several types of recognition. Some are badges you can download and display; others are placements in reports.

Badge TypeWhat It ShowsKey RequirementCan Free Profiles Use It?
Users Love UsHigh customer satisfaction20 reviews, 4.0+ averageYes
Grid Badges (Leader, High Performer)Quarterly report performance10+ reviews, rank in top quadrantsPaid plans only
Momentum BadgeYear-over-year growthOne year of data, growth metricsPaid plans only
Index Badges (Usability, Results, etc.)Performance in specific areas10+ reviews, 5+ responses to relevant questionsPaid plans only
Best Software AwardsAnnual recognitionCategory-specific, 10+ reviews in past yearPaid plans only

Badge Type 1: Users Love Us

What It Is

A milestone badge awarded when you collect 20 reviews with an average rating of 4.0+ stars. This is G2's only badge that remains free to display for all vendors.

Requirements

RequirementDetails
Minimum reviews20 published reviews (all time)
Minimum rating4.0+ stars average
Subscription required?No — free to display
UpdatesAvailable as soon as you qualify

Why It Matters

This is your entry point to G2 recognition without budget commitment. Unlike Grid badges, you control when you earn it (by running a review campaign). It signals customer satisfaction without requiring you to outperform competitors.

Source: G2 Badges Documentation (Updated July 16, 2025)


Badge Type 2: Grid Report Badges

What They Are

Quarterly badges based on your position in G2's Grid reports. Products that rank in the "Leader" or "High Performer" quadrants earn corresponding badges.

The Grid plots products on two axes:

  • Satisfaction (y-axis) — Based on review ratings and user feedback
  • Market Presence (x-axis) — Based on company size, web presence, review volume, and third-party data

The Four Quadrants

QuadrantWhat It MeansBadge?
LeaderHigh satisfaction + high market presenceYes
High PerformerHigh satisfaction + lower market presenceYes
ContenderLower satisfaction + high market presenceNo badge
NicheLower satisfaction + lower market presenceNo badge

Requirements

RequirementDetails
Minimum reviews10 reviews in the category
Category eligibilityCategory must have 6+ products with 10+ reviews and 150+ reviews total
Quadrant placementMust rank in Leader or High Performer
Subscription required?Yes — paid plan required to display
Update frequencyQuarterly (Spring, Summer, Fall, Winter)

Segment and Regional Grids

G2 also publishes segment-specific and regional Grids that only include reviews from corresponding audiences:

Segments:

  • Small Business (1-50 employees)
  • Mid-Market (51-1,000 employees)
  • Enterprise (1,001+ employees)

Regions:

  • Americas, EMEA, Asia Pacific, and specific countries

You can earn badges for each Grid where you qualify.

Source: Research Scoring Methodologies (Updated December 17, 2025)


Badge Type 3: Momentum Grid Badges

What It Is

A specialized badge recognizing products with strong year-over-year growth in user satisfaction, review volume, employee count, social following, and web presence.

Requirements

RequirementDetails
Minimum time on G2One year since first Grid appearance
Metrics trackedEmployee growth, review volume, social following, web presence
Subscription required?Yes — paid plan required to display
Selection methodProducts with highest positive momentum

Why It Takes a Year

G2 tracks year-over-year changes. A product can't appear on the Momentum Grid until it has 12 months of historical data from its first Grid report.

Source: Research Scoring Methodologies (Updated December 17, 2025)


Badge Type 4: Index Report Badges

What They Are

Specialized badges recognizing performance in specific areas: Usability, Results, Implementation, or Relationship. Each Index uses a different subset of review questions.

Requirements

IndexReview Form Questions (in order of importance)
UsabilityEase of Use, Ease of Admin, Meets Requirements, User adoption %
ResultsMeets Requirements, User adoption %, Estimated ROI, Likelihood to Recommend
ImplementationTime to go live, Ease of Setup, Implementation method, User adoption %
RelationshipEase of Doing Business With, Quality of Support, Likelihood to Recommend
RequirementDetails
Minimum reviews10 reviews in the category
Additional requirementAt least 5 responses to the index-specific questions
Subscription required?Yes — paid plan required to display

Source: Research Scoring Methodologies (Updated December 17, 2025)


Badge Type 5: Best Software Awards

What They Are

Annual recognition awarded each February. G2 publishes lists for Best Software Companies, Best Software Products, and Best Software by Function.

Requirements

RequirementDetails
Eligibility periodReviews from January 1 - December 31 of prior year
Minimum reviews10 reviews during eligibility period
Review deadlineDecember 31 (for following year's awards)
Award announcementFebruary 18, 2026 (for 2026 awards)
Subscription required?Yes — paid plan required to display

Best Software Lists

  1. Best Software Companies — Top 100 vendors ranked by weighted Satisfaction and Market Presence
  2. Best Software Products — Top 100 products across all categories
  3. Best Software by Function — Top 50 in categories like Sales, Marketing, HR, etc.
  4. Supplemental lists — Highest Satisfaction, Fastest Growing, Rookies of the Year

Source: G2 Research Agenda


The 2026 Report Schedule

G2 releases Grid and Index reports quarterly. Here are the key dates:

Spring 2026

MilestoneDate
Review Deadline AnnouncementJanuary 20, 2026
Category Change Request DeadlineFebruary 10, 2026
Review DeadlineFebruary 17, 2026
Draft ReleaseFebruary 24, 2026
Draft Edit Request DeadlineMarch 3, 2026
Final ReleaseMarch 17, 2026

Summer 2026

MilestoneDate
Review Deadline AnnouncementMarch 31, 2026
Category Change Request DeadlineApril 21, 2026
Review DeadlineApril 28, 2026
Draft ReleaseMay 5, 2026
Draft Edit Request DeadlineMay 12, 2026
Final ReleaseMay 26, 2026

Fall 2026

MilestoneDate
Review Deadline AnnouncementJune 30, 2026
Category Change Request DeadlineJuly 21, 2026
Review DeadlineJuly 28, 2026
Draft ReleaseAugust 4, 2026
Draft Edit Request DeadlineAugust 11, 2026
Final ReleaseAugust 25, 2026

Source: G2 Research Agenda


Quick Reference: The Numbers

Users Love Us (Free to Display)

  • 20 reviews total
  • 4.0+ average rating
  • No deadline — earn anytime

Grid Badges (Paid Plans Only)

  • 10 reviews in the category
  • Rank in Leader or High Performer quadrant
  • Quarterly deadlines

Momentum Badge (Paid Plans Only)

  • 12+ months of G2 Grid history
  • Strong year-over-year growth

Index Badges (Paid Plans Only)

  • 10 reviews in the category
  • 5+ responses to index-specific questions

Best Software Awards (Paid Plans Only)

  • 10 reviews during calendar year
  • December 31 deadline for following year

Understanding G2's Scoring

G2's Grid placement depends on two scores, each with multiple inputs. For a deeper dive into the ranking algorithm and strategies to improve your position, see our G2 ranking guide.

Satisfaction Score

Based on review responses, weighted by:

FactorImportance
User-focused scores (Ease of Use, Meets Requirements, Quality of Support)High
Admin-focused scores (Ease of Admin, Ease of Setup, Ease of Doing Business With)Medium
General satisfaction (Likelihood to Recommend, Direction of Product)Low
Review recency — newer reviews count moreHigh
Review quality — thorough reviews count moreMedium
Review source — organic reviews count more than incentivizedLow

Market Presence Score

Based on company metrics:

FactorImportance
Review count (weighted by recency and quality)High
Employee count (from ZoomInfo, LinkedIn, Crunchbase)High
Estimated revenueMedium
Web presence (Moz authority, search volume, traffic)Medium
Growth metrics (employee growth, Crunchbase rank)Low

Review Decay

G2 applies a decay curve to reviews over time:

  • Reviews maintain strong weight for the first 18 months
  • Decay accelerates after 18 months
  • After ~3 years, reviews reach ~3% of original weight
  • Decay resets if a reviewer updates their review

Source: Research Scoring Methodologies (Updated December 17, 2025)


What Changed in 2025-2026

  1. Badge display now requires paid plans — Starting Summer 2025, only vendors with paid subscriptions can publicly use Grid, Momentum, Index, and Award badges. Free profiles retain access to "Users Love Us" and textual references only.
  2. Pricing formalized — G2 Brand Starter starts at $2,999/year (first year), increasing to $5,999/year in year two. Professional and Enterprise tiers require contacting sales.
  3. G2 acquiring Capterra, GetApp, and Software Advice — G2's acquisition of these three directories from Gartner appears to have closed as of February 5, 2026. How this affects badge programs remains to be seen.

G2 Subscription Pricing

Here's what G2's paid plans cost (as of August 2025):

PlanPriceWho It's For
Free$0Basic profile, "Users Love Us" badge only
Starter$2,999/year (Year 1), $5,999/year (Year 2+)Small businesses (1-50 employees) wanting full badge access
ProfessionalContact salesEnhanced branding, profile visitor data, review management
EnterpriseContact salesMulti-product companies, market intelligence

What you get with paid plans:

  • Use all awarded report-based, milestone, and annual badges
  • Display badges on G2 profile
  • Custom branded profile with competitors removed
  • Gift card credits for review campaigns ($100-$1,000 depending on tier)
  • Review collection via G2-managed campaigns

Source: G2 Pricing Guide (August 2025)


G2 vs. Capterra Badges: Which to Prioritize?

If you're deciding where to invest your review collection efforts:

FactorG2Capterra
Cost to display badges$2,999+/yearFree
Review minimum for badges10 (Grid), 20 (Users Love Us)10-20 depending on badge
Quarterly deadlinesYesYes (by category group)
Free badge optionUsers Love Us onlyStar Rating, Best of (if earned)
Market positionLarger buyer audiencePending acquisition by G2

Our take: If budget is tight, Capterra badges offer more recognition opportunities without subscription cost. If you're already planning to pay for G2's buyer intent data or other features, adding badge access makes sense. And with G2 acquiring Capterra, GetApp, and Software Advice, this landscape may shift — we'll update as it does.

See also: How Capterra Badges Actually Work


Step-by-Step: Earning Your First G2 Badge

Step 1: Create Your Profile

Create your product profile on G2 (you can do this with Blastra).

Step 2: Check Your Categories

Category placement is automated on G2. But you can request updates (again, if you manage your profile with Blastra, we can handle it for you). Once your profile is live (or if it already is), check which categories your product is listed in. You'll need 10+ reviews per category to appear on that category's Grid.

Step 3: Set Your Target

For "Users Love Us" (free):

  • Need: 20 reviews with 4.0+ average
  • Timeline: Depends on your customer base and review velocity

For Grid badges (requires paid plan):

  • Need: 10+ reviews before quarterly deadline
  • Timeline: Next deadline is February 17, 2026

Step 4: Collect Reviews

G2 offers several review collection methods:

  • Review page links (free)
  • Widgets and buttons (Starter+)
  • G2-managed campaigns with incentives (Starter+)
  • API integrations (Professional+)

If you manage your G2 profile on Blastra, grab your reviews link under your G2 listing record.

For review campaign best practices, see our guide on how to get G2 and Capterra reviews.

Step 5: Decide on Subscription

If you qualify for Grid badges and want to display them:

  • Evaluate whether the $2,999+/year cost fits your budget
  • Consider whether you'll use other paid features (buyer intent data, profile visitor tracking, etc.)
  • If budget is constrained, focus on "Users Love Us" first

Adding Badges to Your Website

Once you have badge access:

  1. Go to my.G2Marketing ContentG2 Badges
  2. Filter by category and reporting season
  3. Choose Copy embed for website placement, or download PNG/SVG files
  4. Badges link back to your G2 profile when clicked

Enabling Star Ratings in Search Results

G2 badges can display your star rating in Google search results via schema markup:

  1. In my.G2, go to Marketing ContentG2 Badges
  2. Toggle Include star rating on Google search results to ON
  3. Embed the badge on your website

Note: Don't enable this if you already have Product Review schema markup on your site.

Source: G2 Badges Documentation (Updated July 16, 2025)



Source Documentation

We reviewed G2's official sources. Here's what to trust:

Primary Sources (Dated, Reliable)

SourceDateNotes
G2 Badges DocumentationJuly 16, 2025Official feature documentation
Research Scoring MethodologiesDecember 17, 2025Most detailed methodology
G2 Research AgendaCurrentReport schedule and deadlines
Badge Accessibility ChangesApril 29, 2025Explains paid requirement
G2 Pricing Guide PDFAugust 2025Detailed pricing and features

Secondary Sources (No Date, Use Carefully)

SourceNotes
G2 Trust Badges landing pageMarketing page, less detail than documentation
G2 Reports pageOverview only

Key Takeaways

  1. Most G2 badges require a paid subscription. Starting Summer 2025, you need a paid plan ($2,999+/year) to display Grid, Momentum, Index, and Award badges publicly.
  2. "Users Love Us" is still free. Collect 20 reviews with 4.0+ average to earn this badge without subscription cost.
  3. 10 reviews minimum for Grid placement. Your category also needs 6+ products with 10+ reviews and 150+ total reviews.
  4. Quarterly deadlines matter. February 17, 2026 for Spring reports. Mark it.
  5. Review recency counts. G2 weights newer reviews more heavily. Reviews decay significantly after 18 months.
  6. Compare to Capterra. Capterra badges are free to display once earned — consider your budget when deciding where to invest.
  7. G2 is acquiring Capterra, GetApp, and Software Advice. The landscape may shift. We'll update this guide as details emerge.

About This Guide

This guide was created by Blastra, a software listings management platform. We help software companies manage their third-party visibility posture across directories like G2, Capterra, and Software Advice.

G2's badge system has changed meaningfully with their new subscription requirements. We wrote this guide so you can understand exactly what you're getting into — and decide whether it's the right investment for your company.

Get your product listed on G2 and other high-quality software directories

Let Blastra handle directory submissions, review collection, and badge optimization for you


This guide reflects publicly available G2 documentation as of January 2026. G2 may update their programs, especially given their pending acquisition of Capterra, GetApp, and Software Advice. Verify against official sources for the most current requirements.