FAQ

Frequently asked questions about the service

Service Process

How does the directory submission process work?

The process is straightforward and hands-off for you: 1. Sign up - Create your free Blastra account 2. Onboard to the system - Fill out the questionnaire with your business details 3. Choose your plan - Select the blast pack that fits your needs 4. Review directories & blast - Blastra recommends directories according to your profile or you can select manually 5. Wait for ~1-3 weeks - Blastra starts working immediately, but directories usually take their time to review and approve 6. Receive a report - Once the listings are live, Blastra sends you final report with all the credentials for accessing all platforms You can choose between two submission methods, both producing the same quality listings: • Direct submission (with email forwarding) - Blastra creates accounts on your behalf for faster setup • Third-party submission - Blastra submits your product and you claim the profile later

What are my options for directory submissions?

You can choose between two submission methods: **Direct submission (with email forwarding):** Blastra creates directory accounts directly on your behalf using your corporate email domain. This requires setting up a temporary email alias (like listings@yourcompany.com) that forwards to Blastra's secure address (go@forward.blastra.io). This method allows faster account setup and immediate access to your listings. **Third-party submission:** Blastra submits your product information to directories as a third-party. After approval, you claim the profiles yourself using your own email address. This method doesn't require email forwarding but may take slightly longer for initial setup. Both methods produce the same high-quality listings and deliver the same results. Choose the method that best fits your workflow and security preferences. For detailed email forwarding setup instructions, see: /docs/email-forwarding

If I choose email forwarding, will I have to pay for a new email seat?

No. You only create an alias on your existing email system—not a new mailbox or seat. It's completely free to set up and takes about 5 minutes. Think of it like creating a nickname that forwards mail, not building a new mailbox. If you prefer not to set up forwarding, you can choose the third-party submission method instead.

How does direct submission with email forwarding work? Is it safe?

This applies only if you choose the direct submission method. Here's exactly how it works—no passwords, no account access, complete control. The process: You create a dedicated email alias (e.g., listings@yourcompany.com) in your own email system. You then forward that alias to Blastra (go@forward.blastra.io). Blastra uses it to sign up for directories on your behalf. When directories send verification emails, Blastra receives them and completes the setup. Why this is safe and keeps you in control: • You never give Blastra passwords or direct account access to any directory • You set up the forwarding in your own email system (you control it entirely) • Blastra can only receive emails at that alias—Blastra cannot send emails from your domain or access anything else • You can disconnect the forwarding anytime and Blastra is instantly cut off • After submission is complete, you simply remove the forwarding rule. Blastra loses access immediately. No ongoing permissions, no lingering access. Think of it like: Authorizing a Zapier integration or granting API access. You're giving temporary, scoped permission to do one specific job, and you can revoke it instantly. If you prefer not to use email forwarding, choose the third-party submission method instead—no email setup required.

How long does the approval process take?

Most tier-1 directories review and approve listings manually, so verification times can vary significantly. Blastra cannot guarantee approval speed as this depends entirely on each platform's internal processes. However, Blastra actively tracks all submissions and follows up on any delays or interruptions to keep you updated throughout the process. Typical timeline: 1-3 weeks from submission to final approval, though some directories may be faster or slower.

Eligibility & Services

Can I use your services if I have a B2C SaaS?

No, Blastra currently only works with B2B companies. The directory selection and submission strategies are specifically tailored for B2B software and services.

Do you specialize in cybersecurity companies?

Yes! Blastra has deep experience working with cloud security, CSPM, SOAR, CIEM, and DevSecOps vendors. We understand the unique challenges cybersecurity companies face when reaching CISOs and SecOps teams. Visit our /cybersecurity to learn how Blastra helps security vendors get discovered by the right buyers through targeted directory placements and security-focused messaging.

Do you submit to Product Hunt?

No, at the moment, Blastra doesn't offer PH submissions. PH is a launch directory and in order for it to give you the needed visibility boost, you need to treat this submission as a launch project, which usually takes a couple of months to prepare.

Content & Quality

How do you ensure the quality of listing descriptions?

Each directory has unique requirements for copy, including character limits, style guidelines, and formatting preferences. Blastra takes your original messaging (including any "what NOT to write" guidelines) and information from your website, then uses AI to adapt the content for each specific directory. The AI is carefully prompted to maintain high-quality copy standards, and all content is reviewed by a human before submission.

What if I do not see a directory relevant to my niche?

Just let us know! Blastra is constantly expanding its directory network and can add relevant platforms for your specific industry or niche.

I already have listings on some directories. Will you create duplicates?

No, Blastra never creates duplicate listings. If you already have presence on certain directories, Blastra will either update your existing listings as needed or replace them with other relevant directories from the network.

Policies & Guarantees

What is your refund policy?

If you are not a fit for our services or change your mind after payment, simply email ceo@blastra.io for a full refund. Please note that if Blastra has already begun work on your submissions, the refund will be prorated based on work completed versus remaining.

Do you guarantee directory approvals?

Blastra cannot guarantee that directories will approve listings, as approval decisions are entirely up to each individual platform. Similarly, Blastra cannot influence the speed of their approval processes. However, Blastra tracks all submission statuses and actively follows up on any issues or delays.

What if a directory rejects my submission?

This is rare (less than 5% of submissions), but it happens. If a directory rejects you: • Blastra provides screenshot proof of exactly what was submitted • Blastra will identify the reason and open a ticket with the directory • Blastra does not offer refunds because Blastra completed the work—the rejection is outside Blastra's control • You can have Blastra resubmit if you change something (paid as a new submission) or address the directory's concern directly yourself

What happens after all submissions are live?

• Blastra sends you a final report with all login credentials, screenshots of successful submissions, and any rejection details • You get access to your Blastra dashboard with live submission status for each directory • You own these listings forever—no recurring fees, no lock-in • If you want to update listings later, you can do it yourself or request another Blastra campaign (paid separately) • If you used email forwarding, you can discontinue it once submissions are complete

Results & Tracking

How do I measure results from directory submissions?

Attribution is complex because buying decisions aren't linear, but Blastra provides two ways to track: • UTM links: Blastra includes UTM parameters in your directory profiles so any referral traffic appears in your analytics (Google Analytics, etc.) • Dashboard snapshots: Your profile credentials and screenshots let you manually check traffic patterns in each directory's native analytics Be realistic: Some traffic will be attributed, some won't. Directory listings are typically brand-building and bottom-funnel support, not top-of-funnel lead drivers.

Have a question not covered here?

Contact us at ceo@blastra.io

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