FAQ

Frequently asked questions about the service

Service Process

How does the directory submission process work?

Our process is straightforward and hands-off for you: 1. You fill out our company information form with your business details 2. We create accounts on your behalf in the selected directories using a company email (we recommend setting up a temporary email like listings@company.com that forwards to your main email) 3. Depending on the directory, we either create the full listing immediately or fill out the account partially and wait for platform approval to complete the listing 4. We update all selected directories with your information, adapting descriptions to meet each platform's specific requirements 5. We provide you with a comprehensive status report of all submissions, including the final versions submitted 6. You receive credentials for accessing all platforms, and email forwarding can be disabled at this point

How long does the approval process take?

Most tier-1 directories review and approve listings manually, so verification times can vary. We cannot guarantee approval speed as this depends entirely on each platform's internal processes. However, we actively track all submissions and follow up on any delays or interruptions to keep you updated throughout the process.

Eligibility & Services

Can I use your services if I have a B2C SaaS?

No, we currently only work with B2B companies. Our directory selection and submission strategies are specifically tailored for B2B software and services.

Do you submit to Product Hunt?

No, we do not include Product Hunt in our directory submissions. Product Hunt is a launch platform that requires a different strategic approach to maximize impact. It should be treated as a dedicated launch event rather than a regular directory listing to avoid a lackluster launch that could harm your reputation.

Content & Quality

How do you ensure the quality of listing descriptions?

Each directory has unique requirements for copy, including character limits, style guidelines, and formatting preferences. We take your original messaging (including any "what NOT to write" guidelines) and information from your website, then use AI to adapt the content for each specific directory. Our AI is carefully prompted to maintain high-quality copy standards, and all content is reviewed by a human before submission.

What if I do not see a directory relevant to my niche?

Just let us know! We are constantly expanding our directory network and can add relevant platforms for your specific industry or niche.

I already have listings on some directories. Will you create duplicates?

No, we never create duplicate listings. If you already have presence on certain directories, we will either update your existing listings as needed or replace them with other relevant directories from our network.

Policies & Guarantees

What is your refund policy?

If you are not a fit for our services or change your mind after payment, simply email ceo@blastra.io for a full refund. Please note that if we have already begun work on your submissions, the refund will be prorated based on work completed versus remaining.

Do you guarantee directory approvals?

We cannot guarantee that directories will approve listings, as approval decisions are entirely up to each individual platform. Similarly, we cannot influence the speed of their approval processes. However, we do track all submission statuses and actively follow up on any issues or delays.

What happens after submission?

Once submissions are complete, you will receive: • Login credentials for all platforms • A detailed status report of all submissions • Ongoing tracking and follow-up support for pending approvals • The option to disable email forwarding if you set up temporary forwarding

Have a question not covered here?

Contact us at ceo@blastra.io