How rigorous is the SoftwareReviews Emotional Footprint Experience badge?

Moderate (3/5 effort rating). Free on website with linkback; broader marketing requires reprint rights. Valid for Until next Emotional Footprint report for the category.

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SoftwareReviewsFree on website with linkback; broader marketing requires reprint rights

Emotional Footprint Experience

Targeted accolades showcasing specific relationship strengths across the five emotional footprint categories.

Effort: Moderate

What It Takes to Earn This Badge

Emotional Footprint Experience badges highlight specific relationship strengths within the five emotional footprint categories (Purchasing, Service Experience, Product Impact, Vendor Strategy, Conflict Resolution). Like Vendor Capability badges in the Data Quadrant program, these are dimension-specific rather than overall performance.

What This Badge Tells You

+This vendor scored highest on a specific relationship dimension in its category
+It highlights a particular area of strength (e.g., conflict resolution, purchasing experience)
+Based on the same 26-dimension survey methodology as EF Champion

What This Badge Doesn't Tell You

−How the vendor performs across all relationship dimensions (use CX Score for that)
−Whether the vendor is also an EF Champion or CX Leader
−The margin between the winner and other vendors on this dimension

Notes for Software Buyers

•Useful if a specific relationship quality matters most to you (e.g., how the vendor handles disputes)
•A vendor can earn multiple Experience badges if it leads several dimensions
•These complement the overall CX Score by showing where a vendor specifically excels relationally

Specifications

Award Frequency	Once per year per category (with Emotional Footprint report)
Scope	Per software category, per relationship dimension
Minimum Reviews	Not published
Rating Threshold	Highest score on a specific emotional footprint dimension
Verification	Reviewer name, title, organization, and LinkedIn profile published
Display Requirements	Free on website with linkback to SoftwareReviews; reprint rights required for broader marketing
Badge Validity	Until next Emotional Footprint report for the category
Methodology	Based on scores within specific emotional footprint dimensions from the 26-dimension assessment
Review Window	Current reviews in the year (exact window not published)

Citation Reference

SoftwareReviews Emotional Footprint Experience badges recognize specific relationship strengths from the 26-dimension assessment. They are dimension-specific, not overall performance.

Common Mistakes

• Treating Experience badges as equivalent to EF Champion (dimension-specific vs. overall)
• Confusing with Vendor Capability badges (those measure vendor capabilities, not emotional dimensions)

Not Equivalent To

• SoftwareReviews Emotional Footprint Champion (overall relationship quality)
• SoftwareReviews Vendor Capability (product/vendor capability dimension, not emotional)