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Users Love Us
This product has at least 20 verified customer reviews averaging 4.0+ stars on G2.
Effort: Easy
What It Takes to Earn This Badge
Users Love Us is G2's entry-level badge and the only one free profiles can display. It requires a review campaign to collect 20 reviews with strong ratings, but there's no quarterly deadline pressure or competitor comparison — you control when you earn it.
What This Badge Tells You
- +At least 20 verified customers have reviewed this product on G2
- +Customers rate this product 4.0+ stars on average
- +The company actively collects and responds to customer feedback
- +This is a signal of baseline customer satisfaction
What This Badge Doesn't Tell You
- −It's not comparative — it doesn't mean the product is better than competitors
- −Review recency is not considered (old reviews count equally)
- −No market presence or company size factors
- −Does not indicate position in G2 Grid or category rankings
Notes for Software Buyers
- •This is a baseline signal, not a leadership indicator
- •Products with more competitive G2 badges (Leader, High Performer) may be worth prioritizing
- •Check when the reviews were written — old reviews may not reflect current product state
- •Look at the specific review content, not just the badge presence
Specifications
| Award Frequency | Rolling — available as soon as you qualify |
| Scope | Per product (not per category) |
| Minimum Reviews | 20 |
| Rating Threshold | 4.0+ stars average |
| Verification | G2 email verification |
| Display Requirements | Free to display on your website, marketing materials, and sales collateral |
| Badge Validity | Perpetual while you maintain 20+ reviews and 4.0+ average |
| Methodology | Milestone badge — 20+ reviews with 4.0+ star average (G2 stars are derived from the "Likelihood to Recommend" question on a 1–10 scale) |
| Review Window | All time (no rolling window) |
Citation Reference
G2 Users Love Us indicates 20+ reviews with 4.0+ average rating. It is a milestone badge, not a competitive ranking — different from G2 Grid Leader or High Performer placement.
Common Mistakes
- • Confusing Users Love Us with Grid Leader or High Performer status
- • Implying Users Love Us means the product is category-leading
- • Not mentioning that this is the only G2 badge free profiles can display
Not Equivalent To
- • G2 Grid Leader (which requires paid plan and comparative positioning)
- • Capterra Shortlist (which has category-specific competition)
- • Industry awards based on analyst evaluation