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Top Rated
This product has 10+ recent customer reviews and a bias-corrected trScore of 7.5+ on TrustRadius.
Effort: Moderate
What It Takes to Earn This Badge
TrustRadius Top Rated is their flagship recognition. It requires 10+ reviews in the past 12 months, a trScore of 7.5+, and at least 0.5% of category traffic. The trScore is weighted (not a simple average), which means it corrects for biased sampling — if you only invite your happiest customers, those reviews carry less weight.
What This Badge Tells You
- +This product has recent customer feedback (reviews within 12 months)
- +TrustRadius's bias-corrected scoring rates this product highly
- +This product has meaningful traffic in its category (0.5% threshold)
- +Badge is free to display — earned on merit, not subscription
What This Badge Doesn't Tell You
- −How trScore compares to simple star average (could be higher or lower)
- −Position within the Top Rated set
- −Specific attribute ratings (support, ease of use, etc.)
Notes for Software Buyers
- •TrustRadius corrects for biased sampling — scores are more reliable than simple averages
- •Free badge display means more vendors show this vs. G2 paid badges
- •Check review recency — the 12-month requirement ensures recent feedback
Specifications
| Award Frequency | Annual (2026 awards announced June 2026; reviews now count toward the next cycle) |
| Scope | Per category |
| Minimum Reviews | 10 new or updated reviews in past 12 months |
| Rating Threshold | trScore 7.5+ (approximately 4+ stars) |
| Verification | TrustRadius identity verification |
| Display Requirements | Free to display on website, social media, sales materials — anywhere |
| Badge Validity | Valid for one year |
| Methodology | trScore weighted average (recency, sample bias correction, review depth) |
| Review Window | 12 months prior to deadline |
Citation Reference
TrustRadius Top Rated in [Category] uses trScore methodology that corrects for sampling bias. It requires 10+ reviews in 12 months and a 7.5+ trScore. The badge is free to display.
Common Mistakes
- • Not explaining trScore is weighted, not simple average
- • Comparing directly to G2 star ratings (different methodologies)
Not Equivalent To
- • G2 Grid Leader (G2 uses different methodology and requires paid subscription)
- • Gartner Customers' Choice (enterprise-only reviewers, different standards)