Best of
Discontinued — replaced by Buyer's Choice Awards. Previously recognized category leaders for a specific dimension: best relationship, feature set, or value.
What It Takes to Earn This Badge
TrustRadius Best of awards recognized category leaders in specific dimensions: Best Relationship, Best Feature Set, or Best Value for Price. This program is no longer active — it was replaced by the Buyer's Choice Awards, which require excellence across all three dimensions simultaneously. The last Best of awards were given in 2023.
What This Badge Tells You
- +When awarded, the product was a category leader for a specific dimension (relationship, features, or value)
- +Customers rated that dimension particularly highly
- +Annual recognition based on consistent customer feedback — the program ended in 2023
- +Badge was free to display — earned on merit, not subscription
What This Badge Doesn't Tell You
- −Performance in other dimensions (only one is recognized)
- −How close competitors are in scoring
- −Whether the product also earned Top Rated or Buyer's Choice
- −Specific trScore or rating numbers
Notes for Software Buyers
- •A displayed Best of badge dates to 2023 or earlier — confirm current standing via Top Rated or Buyer's Choice
- •Best of awards complemented Top Rated by highlighting specific strengths
- •Best Relationship indicated strong vendor partnership quality; Best Value indicated strong price-to-performance perception
- •No longer earnable — the program was replaced by Buyer's Choice
Specifications
| Award Frequency | Discontinued (last awarded 2023; replaced by Buyer's Choice) |
| Scope | Per category, per dimension |
| Minimum Reviews | 10 new or updated reviews in past 12 months |
| Rating Threshold | Highest scores in specific dimension (relationship, features, or value) |
| Verification | TrustRadius identity verification |
| Display Requirements | Free to display on website, social media, sales materials |
| Badge Validity | Valid for one year |
| Methodology | Category winner in single dimension based on reviewer ratings |
| Review Window | 12 months prior to deadline |
Citation Reference
TrustRadius Best [Dimension] in [Category] (e.g., 'TrustRadius Best Relationship in CRM') was dimension-specific recognition — the product excelled in one specific area (relationship, features, or value), not necessarily all three. The program was discontinued in 2023 and replaced by Buyer's Choice; treat any Best of badge as historical.
Common Mistakes
- • Treating Best of as equivalent to Buyer's Choice (single dimension vs all three)
- • Not specifying which Best of dimension was earned
- • Assuming Best of means best overall in category
Not Equivalent To
- • TrustRadius Buyer's Choice (requires all three dimensions)
- • TrustRadius Top Rated (uses trScore methodology)
- • Capterra Best of badges (different methodology)