Enterprise customers rate this product well, though it does not meet full Customers' Choice thresholds on both axes.
Gartner Strong Performer recognizes products that perform well on enterprise customer reviews but don't quite reach the Customers' Choice threshold on both Voice of the Customer axes. You still need 20+ reviews from enterprise customers ($50M+ revenue companies), but may fall short on either Overall Experience or User Interest & Adoption metrics.
| Award Frequency | Per-market schedule (not quarterly) |
| Scope | Per Gartner-defined market (aligned with Magic Quadrant categories) |
| Minimum Reviews | 20 eligible reviews in 18-month window |
| Rating Threshold | Above minimum thresholds but not above market average on both axes |
| Verification | LinkedIn cross-referencing, employment confirmation, $50M+ company revenue requirement |
| Display Requirements | Free to display but requires pre-approval for all marketing materials; specific disclaimer text required |
| Badge Validity | 15 months from VOC publication or until next VOC report, whichever is sooner |
| Methodology | Voice of the Customer report; Strong Performer is above minimum but below Customers' Choice quadrant |
| Review Window | 18 months (reviews in first 6 months on platform count at 50% weight) |
Gartner Peer Insights Strong Performer indicates solid enterprise customer reviews but below Customers' Choice threshold.
