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Gartner (Capterra, GetApp, Software Advice): Existing Listing Handover to Blastra

If you already have an account with Gartner Digital Markets and want Blastra to manage your Capterra, GetApp, and Software Advice listings, you need to perform a one-time activity: adding us as an admin to your account.

Note: Capterra, GetApp, and Software Advice are all managed from the same Gartner Vendor Portal dashboard.

Step-by-Step Instructions

1. Log in to your Gartner Vendor Portal

Go to the Gartner Vendor Portal and sign in with your credentials.

2. Navigate to User Management

  1. Click on your profile icon in the top right corner of the screen
  2. Select Manage Users
Screenshot showing how to access Manage Users from the profile menu in Gartner Vendor Portal

Click your profile icon and select Manage Users

3. Add Blastra as an Admin

Add your Blastra-generated email address as a new user with Admin permissions.

Use your Blastra-generated email address. This is typically in the format:

companyname@forward.blastra.io

4. Set the Right Permissions

Make sure to grant the appropriate permissions so Blastra can fully manage your listings.

Screenshot showing permission settings when adding a new user in Gartner Vendor Portal

Set the appropriate admin permissions for the Blastra user

Finding Your Blastra Email

You can find your Blastra-generated email at blastra.io under Contact Details.

Screenshot showing where to find your Blastra forwarding email in the Contact Details section

Your Blastra forwarding email can be found in the Contact Details section

Important

If your company name has two words and/or contains a comma followed by another word, both words are included in the email address. For example:

  • “Acme Corp” becomes acmecorp@forward.blastra.io
  • “Smith, Jones Software” becomes smithjonessoftware@forward.blastra.io

Need Help?

If you have any questions about this process, email us at support@blastra.io or use the chat widget on our website. Once you've added us as an admin, we'll take it from there and begin managing your Capterra, GetApp, and Software Advice listing.